Privacy Policy

Last updated: March 13, 2026

This Privacy Policy describes how Prodigital Solutions (Pty) Ltd (“the Company”, “We”, “Us”, “Our”) collects, uses, discloses, and protects your information when you use our website and services (“Service”). Although we are a South African‑registered company, our website is hosted in the United States and we serve clients located in Canada, the United States, and internationally. Accordingly, this Privacy Policy includes disclosures required under South African law (POPIA), Canadian federal privacy law (PIPEDA), and applicable U.S. privacy laws.

By using the Service, you consent to the practices described in this Privacy Policy.

Interpretation and Definitions

Company

Prodigital Solutions (Pty) Ltd, 36 Knyff Road, Wentworth, Bluff, 4052, South Africa.

Country

For the purposes of data protection disclosures, “Country” refers to South Africa, where the Company is legally registered and operates. However, your data may be processed and stored in the United States, where our servers are located.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company refers to Prodigital Solutions (Pty) Ltd.
  • Cookies are small files placed on Your device by a website.
  • Device means any device that can access the Service.
  • Personal Data is any information relating to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically through the use of the Service.
  • Website refers to Prodigital Solutions (Pty) Ltd, accessible from https://prodigitalsolutions.ca/
  • You means the individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information including, but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, Province/State, ZIP/Postal code, City
  • Usage Data
Usage Data

Usage Data is collected automatically when using the Service and may include:

Your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, device identifiers, and diagnostic data.

When accessing the Service via mobile device, additional data may include device type, operating system, mobile browser type, and device identifiers.

Tracking Technologies and Cookies

We use Cookies, web beacons, tags, and scripts to track activity and improve the Service. Under Canadian law (PIPEDA), we obtain meaningful consent for the use of non‑essential cookies.

  • Necessary / Essential Cookies
    Type: Session Cookies
    Purpose: Authentication and security.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Purpose: Track cookie consent.
  • Functionality Cookies
    Type: Persistent Cookies
    Purpose: Store preferences such as login details or language.

For more information, see our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • For the performance of a contract
  • To contact You
  • To provide You with marketing communications unless You opt out
  • To manage Your requests
  • For business transfers
  • For analytics and service improvement

We may share Your personal information in the following situations:

  • With Service Providers
  • For business transfers
  • With Affiliates
  • With business partners
  • With other users in public areas
  • With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal, contractual, and operational purposes.

Transfer of Your Personal Data

Your data may be transferred to and stored on servers located in the United States. By using the Service, You consent to this transfer. Under PIPEDA, we ensure that comparable levels of protection are applied to your data even when stored outside Canada.

Your Privacy Rights (Canada – PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian users have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent at any time
  • Challenge our compliance with PIPEDA
  • Receive information about how your data is handled, stored, and transferred

We do not sell personal information.

Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have rights under U.S. privacy laws such as CCPA/CPRA, including:

  • Right to access
  • Right to delete
  • Right to correct
  • Right to opt out of targeted advertising
  • Right to opt out of data sales
  • Right to request information about data practices

Your Privacy Rights (South Africa – POPIA)

Under POPIA, you may:

  • Request access to your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent

Delete Your Personal Data

You may request deletion of Your Personal Data at any time, subject to legal retention requirements.

Disclosure of Your Personal Data

Business Transactions

Your data may be transferred during mergers or acquisitions.

Law Enforcement

We may disclose Your data when required by law.

Other Legal Requirements
  • Comply with legal obligations
  • Protect Company rights or property
  • Investigate wrongdoing
  • Protect user safety
  • Defend against legal claims

Security of Your Personal Data

We use commercially reasonable measures to protect Your data, but no method is 100% secure.

Children's Privacy

We do not knowingly collect data from children under 13. We comply with COPPA for U.S. users, PIPEDA for Canadian users, and POPIA for South African users.

Links to Other Websites

We are not responsible for third‑party websites linked from our Service.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

Email Disclaimer

The information in our emails is confidential. If received in error, delete it and notify the sender.

Contact Us

If you have any questions about our Privacy Policy, you can contact us: